Dave GregoryVice President, Organizational Development
Dave and his teams support more than 9,500 leaders who, in turn, support more than 110,000 contact center associates. His teams are responsible for aligning Alorica’s brand vision, “Making Lives Better, One Interaction at a Time,” and mission, “Creating Insanely Great Customer Experiences” throughout the organization.
4:25 PM Best Practices Expert Panel: How HR, Ops and L&D Must Work Together to Create Best in Class Education Benefits
Hire or Train? Recruit or Develop?
It’s no longer a choice. With more than 6 million job openings in the U.S., it’s critical to have compelling benefits to attract, retain and engage the agile workforce needed to compete today. Education is the #1 non-cash benefit according to surveys of Millennials. And it’s particularly important to career-motivated, “A” players on your team.
That means L&D and HR must work together, focused on education benefits.
This panel, composed of experts from L&D, Operations and HR – explain how they worked across functions in their companies to create High Impact education benefits. They’ll share best practices, their challenges and solutions and answer your questions.